> For the complete documentation index, see [llms.txt](https://docs.transit.finance/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.transit.finance/start-to-use/faq/how-to-contact-service-providers-for-cross-chain-issues.md).

# How to contact service providers for cross-chain issues?

Transit Swap’s cross-chain functionality is currently integrated with Changelly, HifiSwap, ButterSwap, and METAPATH.

In the cross-chain transaction records, you can identify which service provider was used via the logo in the top-right corner of the transaction details. Please contact the corresponding official support channel for feedback, ensuring faster and more efficient issue resolution.

<figure><img src="https://1820916676-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNwsimPlxkZEPPp7sbsuz%2Fuploads%2FmfUWTe5oUyg0VieC2XEk%2Fimage.png?alt=media&amp;token=2d31dd04-4d51-496b-bc40-8af122699f03" alt="" width="262"><figcaption></figcaption></figure>

⚠️ Note: On Telegram, any account that initiates a private message to you is a scam. Please report and block such accounts immediately.

* Changelly: <https://t.me/changelly>
* HifiSwap: <support@hifiswap.io>
* ButterSwap: <https://t.me/butterswap0>
* METAPATH: <https://t.me/MetaPath_me>

When contacting a service provider, please provide your order ID or transaction hash so they can quickly locate and resolve the issue.