What if a transaction remains unconfirmed for a long time?

If a transaction stays in Pending status for an extended period, common causes include:

• Network Congestion: High transaction volume may delay confirmation.

• Low Gas Fee: Miners/validators prioritize transactions with higher fees.

• Cross-Chain Delay: Cross-chain transfers require verification and synchronization across multiple networks, which takes longer.

• Target Chain Issues: The receiving chain may be under maintenance or experiencing node failures.

Recommended Actions:

1. Check the transaction hash in Transit Explorer or a third-party blockchain explorer.

2. If the gas fee is too low, use the Speed Up or Cancel function (if supported by your wallet) to resubmit.

3. For cross-chain transactions, please wait patiently — it may take from a few minutes to tens of minutes.

4. If there is no progress for a long time and no abnormal record is found, contact Transit Support with your wallet address and transaction hash.

👉 We recommend checking the network status and suggested gas fees before initiating a transaction to reduce the risk of delays.