Transit Finance(English)
  • 🥰Introduction to Transit Finance
  • 🤩Quick Start Guide
    • About Token Swap
    • What is aggregate transaction
    • About slippage
    • About price impact
    • What is cross chain
    • Fee discounts
    • About receiving address
    • About Crosschain Router
    • About liquidity provider
    • About fees
  • 💖FAQ
    • Which wallets does Transit Swap support?
    • How to connect Transit Swap to your wallet?
    • How to use Transit swap on mobile devices?
    • Why are my swaps not credited?
    • How to contact Transit Swap customer service?
    • The number of tokens obtained through aggregate swap is incorrect
    • What fees are there in the swap process?
    • Does aggregate swap support custom receiving addresses
    • Doesn't receive tokens using the exchange receiving address?
    • Why did my swap fail
    • Why can't I find my token in the Transit Swap listing
  • ✅Tutorial
    • Save TRON Gas Costs with One Click!
    • Transit Swap aggregation swap tutorial
    • Transit Swap Cross-Chain Transfer Tutorial
    • How to check your order status through Transit explorer
    • Solutions for Cross-Chain Swap Failure
    • How to set custom slippage
    • How to set custom receiving address
    • How to swap/bridge $DOGE on Transit Swap?
  • 🥰Campaign
    • How to gain Points Airdrop on Mint Blockchain?
    • How to Earn Double Owlto Cross-Chain Points and Exclusive Badge NFT
  • 🤝About channel
  • Reference
    • 🎃API Reference
      • 🛡️TransitSwap Contracts
      • 🍍Transit Swap TRON
      • 👻Transit Swap Aggregation
      • 👾Transit Swap Cross
      • 🥑Transaction Details
    • 🤗Smart Contracts
    • 🔃About channel partners
    • 💡Intergratation
  • 🔔TRANSIT DAO
    • 💲governance
    • ➕Donate
    • ✔️rate
  • 📩Contact us
  • 📜Announcement
    • 📍Announcement
      • Oct 21st. Transit Swap is officially re-launch!
      • Oct 10th. Announcement on the suspension of TransitSwap service.
      • Sept 15th. The Merge is over!
      • Sept 12th. About the Ethereum Merge.
    • 🔃Transit Swap Bi-weekly Report
      • 2023/09/11 - 2023/09/25
      • 2023/08/28 - 2023/09/15
      • 2023/08/14 - 2023/08/28
      • 2023/07/31 - 2023/08/14
      • 2023/07/17 - 2023/07/31
      • 2023/07/03 - 2023/07/17
      • 2023/06/19 - 2023/07/03
      • 2023/06/05 - 2023/06/19
      • 2023/05/22 - 2023/06/05
      • 2023/05/08 - 2023/05/22
      • 2023/04/24 - 2023/05/08
      • 2023/04/10 - 2023/04/24
      • 2023/03/27 - 2023/04/10
      • 2023/03/13 - 2023/03/27
      • 2023/02/27 - 2023/03/13
      • 2023/02/13 - 2023/02/27
      • 2023/01/30 - 2023/02/13
      • 2023/01/16 - 2023/01/30
      • 2023/01/02 - 2023/01/16
      • 2022/12/19 - 2023/01/02
      • 2022/12/05 - 2022/12/19
      • 2022/11/21 - 2022/12/05
      • 2022/11/07 - 2022/11/21
      • 2022/10/24 - 2022/11/07
      • 2022/09/12 - 2022/09/26
      • 2022/08/29 - 2022/09/12
      • 2022/08/15 - 2022/08/29
      • 2022/08/01 - 2022/08/15
      • 2022/07/18 - 2022/07/31
      • 2022/07/04 - 2022/07/17
    • 🆕Weekly Token Listing
      • Token List Update (Sept 22nd, 2023)
      • Token List Update (Aug 25th, 2023)
      • Copy of Token List Update (Aug 25th, 2023)
      • Token List Update (Jul 27th, 2023)
      • Token List Update (Jul 13th, 2023)
      • Token List Update (Jun 29th, 2023)
      • Token List Update (Jun 16th, 2023)
      • Token List Update (Jun 1st, 2023)
      • Token List Update (Apr 28th, 2023)
      • Token List Update (Apr 7th, 2023)
      • Token List Update (Mar 22nd, 2023)
      • Token List Update (Mar 9th, 2023)
      • Token List Update (Feb 24th, 2023)
      • Token List Update (Feb 8th, 2023)
      • Token List Update (Jan 28th, 2023)
      • Token List Update (Jan 12th, 2023)
      • Token List Update (Dec 29th, 2022)
      • Token List Update (Dec 15th, 2022)
      • Token List Update (Dec 2nd, 2022)
      • Token List Update (Nov 18th 2022)
      • Token List Update (Nov 4th, 2022)
      • Token List Update (Sept 28th, 2022)
      • Token List Update (Sept 8th, 2022)
      • Token List Update (Aug 24th, 2022)
      • Token List Update (Aug 10th, 2022)
      • Token List Update (Aug 10th, 2022)
      • Token List Update (July 27th, 2022)
      • Token List Update (July 13th, 2022)
      • Token List Update (June 29th, 2022)
      • Token List Update (June 22nd, 2022)
      • Token List Update (June 16th, 2022)
      • Token List Update (June 8th, 2022)
      • Token List Update (June 2nd, 2022)
      • Token List Update (May 25th, 2022)
      • Token List Update (May 18th, 2022)
      • Token List Update (May 11th, 2022)
      • Token List Update (April 29th, 2022)
      • Token List Update (April 22nd, 2022)
      • Token List Update (April 15th, 2022)
    • ⏺️Public chain list update
      • Aptos(05/01/2023)
      • optimismPBC(06/01/2022)
      • Moonbeam(05/10/2022)
      • Conflux eSpace(05/09/2022)
    • 📘Version Update
Powered by GitBook
On this page
  • 1. SWFT logo and contact details
  • 2. Multichain logo and contact details
  • 3. MetaPath logo and contact details
  • 4. Celer cBridge logo and contact details
  1. Tutorial

Solutions for Cross-Chain Swap Failure

PreviousHow to check your order status through Transit explorerNextHow to set custom slippage

Last updated 2 years ago

Transit Swap's cross-chain service integrates SWFT, and Multichain (former Anyswap), MetaPath, Celer cBridge four service providers, so we can see the logos of these four service providers in our cross-chain transaction records. You can join the corresponding community and provide the transaction hash to conduct effective conversions, which will be timely and efficient in dealing with swap problems.

The following tells how to find and contact the corresponding service provider.

1. SWFT logo and contact details

Open the exchange record, and you can distinguish the service provider through the logo in the upper right corner. For example, here is the logo of SWFT, which is unique.

Please note, anyone who DMs you first is a scammer on telegram, just report and block directly.

2. Multichain logo and contact details

2.1 Open the exchange record, and you can distinguish the service provider through the logo in the upper right corner. For example, here is the logo of Multichain (formerly Anyswap), which is unique.

Please note, anyone who DMs you first is a scammer on telegram, just report and block directly.

2.3 If the order of Multichain (formerly Anyswap) is not credited, in addition to asking for help in the community, you can also submit a request through their official browser (because there may be omissions in the process of calling swap orders). The method is as follows:

Then you can select the corresponding origin chain and target chain and click “Send” to submit the request.

Once submitted, you will see the relevant data in the data display board. Generally, the swap can be completed within a few minutes after the request is submitted.

2.4、Multichain (formerly Anyswap) is a special one among the service providers. When the tokens you need to swap in its exchange pool are insufficient (such as USDT), it will automatically send AnyUSDT token to you. When you get this token, you can swap to native token by yourself through Multichain’s DApp (anyUSDT is 1:1 exchanged for USDT).

3. MetaPath logo and contact details

Open the exchange record, and you can distinguish the service provider through the logo in the upper right corner. For example, here is the logo of MetaPath, which is unique.

Please note, anyone who DMs you first is a scammer on telegram, just report and block directly.

4. Celer cBridge logo and contact details

Open the exchange record, and you can distinguish the service provider through the logo in the upper right corner. For example, here is the logo of Celer cBridge, which is unique.

Please note, anyone who DMs you first is a scammer on telegram, just report and block directly.

Click > on the right side of the logo to open the order details. Copy the order ID and join the official telegram community: , then provide the order ID for feedback.

2.2 Click > on the right side of the logo to find the transaction hash, here is the hash for swap out, then join the official telegram community: and provide the hash for feedback.

Open the Multichain browser link: . Click “Explorer” and enter the transaction hash in the search bar.

Click on the MetaPath logo to jump to the to view the details of your trading order.

If you have any questions, you can join the official MetaPath telegram: and contact customer service for feedback.

Click on Celer cBridge the logo to jump to the to view the details of your trading order.

If you have any questions, you can join the official Celer cBridge telegram: and contact customer service for feedback.

✅
https://t.me/swftswap_CN
https://t.me/multi_cn
https://multichain.org/
Transit Explorer
https://t.me/swftswap_CN
Transit Explorer
https://t.me/celernetwork